Why does Norton AntiVirus ask me if I want to renew when my computer shows that it is already enable

Also, what is the best way to "clean" computer w/o deleting files?

Why does Norton AntiVirus ask me if I want to renew when my computer shows that it is already enabled?cafe racer

I use this it does good, It's called ccleaner which means crap cleaner.

http://www.ccleaner.com/

This is called Adware SE, it removes adware (popups and files that cause them) plus it finds viruses and trojans.

http://www.download.com/3000-2144-100459...

Why does Norton AntiVirus ask me if I want to renew when my computer shows that it is already enabled?free anti virus

I have no answer for your primary question. But as for your second question, I guess you want to know how to get rid of the temporary files and other crap. You can get the free Disk Cleaner and one click will do the job for you:

http://www.diskcleaner.nl/download.php
your subscription may be running out !
Expiration is a different thing !!!! All Nortan softwares are valid for 1 year after an year yoyu have to renew the subscription so that you get the support.

You would have reached somewhere near the newwel date. Please check the first window to know about the expiration date.
Get rid of Norton and get a good antivirus program. Here you have some free options:

http://askcomputerexpert.ws43.com/downlo...
your subscription (updates and def.) are close to expiring is why that keeps asking you. on the main page it will have the date that it ends (bottom).

you will need to renew in order to continue recieving updates past that point.

as for cleaning files?

i would suggest a good cleaning program like regcleaner or cccleaner.

you will want to delete files tho if they are no longer used or needed